Privacy Notice

This privacy notice explains how LingoWise Academy handles personal data on unracion.rest. It applies to visitors, people who make course inquiries, and users who share information for small-group language courses or related support.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
01

Data We Collect

Depending on how you use the site, we may collect your name, email address, phone number if you provide it, your inquiry message, and information about your learning goals, level, and schedule preferences. We also process limited technical data such as server request metadata and browser or device information.

We collect only the details needed to handle inquiries and manage course-related communication.
02

How We Collect Data

We receive data when you contact us through the website, email, phone, or other listed contact channels. We also collect technical information automatically when you visit the site, and we may record cookie preferences that help the site remember your choices.

Most information comes directly from forms you submit or from normal website use.
03

Cookies We Use

We use cookies for essential site operation and to remember privacy preferences. These cookies help the site function properly and keep your selected settings. We do not confirm the use of analytics or marketing cookies.

Only essential and preference cookies are confirmed for this site.
04

Cookie Controls

You can usually control cookies through your browser settings and, where available, by adjusting privacy preferences on the site. Essential cookies support basic operation, and preference cookies help remember your choices. We do not state that analytics or advertising cookies are in use.

Browser settings can limit non-essential cookies, but some site functions may be affected.
01
Processing purpose

Why We Use Data

We use personal data to respond to course inquiries, arrange level screening and timetable matching, confirm course terms, manage enrolment, and support scheduled lessons and progress reviews. We also use technical data to keep the site secure, deliver pages correctly, and maintain basic site functions.

Processing stays limited to the purposes described here and to compatible support tasks.
02
Third-party sharing

Service Providers and Operational Sharing

We may share data with service providers that help us operate the website, deliver technical functions, or manage contact form responses. These recipients are expected to use the data only for the services they provide to us and to handle it with appropriate confidentiality.

Operational recipients receive only the information needed for their role.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Rights

You may ask us to access, correct, or delete your personal data, or to object to certain processing where the law allows it. If a request cannot be fully granted, we will explain the reason in practical terms.

Available rights depend on the type of data and the reason it is processed.
Requests

How to Make a Request

To make a privacy request, use the contact details in this notice and describe what you want us to do. We may ask for enough information to verify your identity and locate the relevant record before we respond.

We may need to confirm identity before acting on a request.
Data Retention

How Long We Keep Data

Inquiry records, contact details, and course-related information are kept for as long as needed to respond, manage enrolment, support service delivery, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where practical.

We keep data only as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Changes to This Policy

If we make material changes, we will update this page and may use reasonable site notices to draw attention to the update. The revised version applies from the date it is posted unless a different effective date is stated.

We may revise this notice when our practices or legal duties change.

Contact Information

Email contact
team@unracion.rest
Telephone contact
+84 915 017 967
Postal address
Số 67, Đường Ven Hồ, Thụy Khuê, Hanoi, Hanoi, 11214
Privacy inquiries

Use the contact details below for questions about this notice or your personal data.